This Learning Path is designed for anyone in any role (e.g., Sales Rep, Product Marketing, Billing and Accounts Manager, IT Administrator, Developer) who wants to understand how Zuora's functionality meets the needs of companies with a subscription business.

A subscription business model requires addressing several challenges that may occur at different phases of the subscription lifecycle. To gain a basic understanding of how Zuora helps address these challenges, we recommend you complete all self-paced courses included in this Learning Path (listed below).

  • Introduction to Zuora
  • Basics of Product Catalog
  • Basics of Customer Accounts
  • Basics of Subscriptions
  • Basics of Amendments
  • Basics of Billing Operations
  • Basics of Payment Operations
  • Administration Settings
  • Basics of Notifications
  • Zuora Reporting: An Introduction
  • Zuora Finance: An Introduction
  • Introduction to Zuora Orders
  • Zuora's Object Model
  • Standard Zuora Architecture

It'll take approximately 6.5 hours to complete all courses in the Learning Path.

Basics of Product Catalog*
Basics of Product Catalog*
Self-Paced: for Product Managers, Marketing Managers, or anyone responsible for setting up and managing a company’s catalog of products available to customers by subscription.
FREE
30 minutes
BeginnerSelf-PacedBillingPricingEnd UserPricing & PackagingZuora Billing
Basics of Customer Accounts*
Basics of Customer Accounts*
Self-Paced: for customer representatives or anyone responsible for creating a company’s customer accounts.
FREE
15 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Basics of Subscriptions
Basics of Subscriptions
Self-Paced: for sales reps, customer support reps, or anyone responsible for creating subscriptions in Zuora.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Basics of Amendments
Basics of Amendments
Self-Paced: for sales reps, customer support reps, or anyone responsible for amending subscriptions in Zuora.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Basics of Billing Operations*
Basics of Billing Operations*
Self-Paced: for billing associates, analysts, managers, or anyone responsible for executing bill runs and generating invoices in Zuora.
FREE
30 minutes
BeginnerSelf-PacedBillingPricingEnd UserBilling & RatingZuora Billing
Basics of Payment Operations*
Basics of Payment Operations*
Self-Paced: for anyone for anyone responsible for collecting payments from customers in Zuora.
FREE
30 minutes
BeginnerSelf-PacedPayments and CollectionsEnd UserPayments & AR
Administration Settings
Administration Settings
Self-Paced: for Zuora administrators or anyone responsible for administering Zuora on behalf of their organization.
FREE
30 minutes
BeginnerSelf-PacedAdministratorAPIs and Platform
Basics of Notifications
Basics of Notifications
Self-Paced: for Zuora administrators or anyone responsible for setting up and managing notifications for their organization.
FREE
30 minutes
BeginnerSelf-PacedAdministratorBillingFinance and AccountingPayments and CollectionsEnd User
Zuora Reporting: An Introduction
Zuora Reporting: An Introduction
Self-Paced: for anyone interested in understanding subscription metrics, how they're different from metrics used to measure traditional businesses and how Zuora data sources are used to create reports.
FREE
30 minutes
BeginnerSelf-PacedReporting and AnalyticsEnd UserZuora Billing
Zuora Finance: An Introduction
Zuora Finance: An Introduction
Self-Paced: for anyone interested in learning about Zuora Finance capabilities.
FREE
1 hour
BeginnerSelf-PacedFinance and AccountingEnd UserAccounting CloseZuora Billing
Zuora's Object Model
Zuora's Object Model
Video: for developers or anyone who is interested in working with data stored in Zuora.
FREE
9 minutes
BeginnerAdministratorDeveloperVideoAPIs and PlatformEnd UserExtensibilityIntegrationsZuora Billing
Standard Zuora Architecture
Standard Zuora Architecture
Video: for anyone interested in understanding how Zuora fits into the customer's system landscape
FREE
6 min 13 sec
BeginnerDeveloperVideoAPIs and PlatformIntegrations