- Module 1
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Introduction to Amendments
What’s in it for You?
Topic 1: Introduction to Amendments
Topic 2: Creating a New Amendment
Topic 3: Types of Amendments
Topic 4: Owner Transfer and Cancellation
Topic 5: Cancelling vs. Deleting a Subscription
Topic 6: Viewing Amendments - Module 2
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Creating Amendments: DEMO
Task 1: Add a New rate Plan
Task 2: Remove the Old Rate Plan - Module 3
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Creating Amendments: PRACTICE
Let Me Try
-
Check Your Understanding
- Module 4
-
Course Summary
Course Summary
Completed Objectives -
Course Rating
-
Next Steps
Basics of Amendments
Self-Paced: for sales reps, customer support reps, or anyone responsible for amending subscriptions in Zuora.
This course is designed for sales reps, customer support reps, or anyone responsible for amending subscriptions in Zuora.
By the end of this course, you’ll be able to:
• Define an amendment
• Explain why amendments are created
• Describe the different types of amendments
• Identify the process of creating an amendment
• Create an amendment
Prerequisites:
• Basics of Subscriptions and Basics of Customer Accounts
The course is broken down as shown:
Module 1
Introduction to Amendments
What’s in it for You?
Topic 1: Introduction to Amendments
Topic 2: Creating a New Amendment
Topic 3: Types of Amendments
Topic 4: Owner Transfer and Cancellation
Topic 5: Cancelling vs. Deleting a Subscription
Topic 6: Viewing Amendments
Module 2
Creating Amendments: Demo
Task 1: Add a New rate Plan
Task 2: Remove the Old Rate Plan
Module 3
Creating Amendments: Practice
Let Me Try
Check Your Understanding
Module 4
Course Summary
Course Summary
Completed Objectives
Next Steps