Zuora Administrator Learning Path
The Zuora Administrator Learning Path is a great starting point for all Zuora product users, regardless of your specific role. The courses in this Learning Path are grouped to help you navigate the training content sequentially, from beginner basics to more advanced, specific topics.
The coursework in this Learning Path is intended to provide you with practical knowledge, and to prepare you for the Zuora Administrator Certification Exam. This exam is free to paying Zuora University subscribers, and available for a $150 fee to non-subscribers. Please complete all five Course Series within the Zuora Administrator Learning Path before you attempt the certification exam.
When you're ready to begin, click into the first Course Series, Zuora Basics, and continue from there. Time to get started!
Series 1: Zuora Billing Basics
FREE
12 Courses
English
Series 2: The Zuora Billing Data Model
FREE
2 Courses
English
Series 3: Product Catalog Setup and Management
FREE
8 Courses
English
Zuora Billing Product Fundamentals Assessment
FREE
1.5 hours
BeginnerAdministratorZuora UniversityEnd UserEnd User & Administrator TrainingZuora BillingZuora Administrator (English, Japanese)
Series 4: Users, Roles, and Security Settings
FREE
2 Courses
English
Series 5: Billing, Payment, and Finance Settings
FREE
7 Courses
English
Creating Products vs. Rate Plans
Video: for anyone interested in learning about the difference between creating a rate plan vs. a product when augmenting the product catalog.
FREE
15 min 30 sec
AdministratorAdvancedVideoPricingEnd UserPricing & PackagingZuora Billing
Series 1: Getting Started with Zuora Revenue
FREE
Series 2: Configuring Revenue Contracts and Performance Obligations
FREE
Series 3: Allocation and Revenue Recognition
FREE
Virtual "Zuora Billing: New Features" Workshop, April 20, 9:00-2:00 EST
FREE
5 hours
Virtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}
Zuora Reporting: Billing Metrics
Self-Paced: for anyone interested in learning about subscription billing metrics and how to create billing metrics reports in Zuora.
FREE
15 minutes
BeginnerSelf-PacedBillingReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Booking Metrics
Self-Paced: for anyone interested in learning about subscription booking metrics and how to create booking metrics reports in Zuora Reporting.
FREE
15 minutes
BeginnerSelf-PacedFinance and AccountingReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Cash Metrics
Self-Paced: for those interested in learning about cash metrics and how to create cash metrics reports in Zuora Reporting.
FREE
15 minutes
BeginnerSelf-PacedFinance and AccountingReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Creating and Managing Reports
Self-Paced: for anyone interested in learning how to create and manage reports in Zuora.
FREE
40 minutes
BeginnerSelf-PacedReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Revenue Metrics
Self-Paced: for those interested in learning about revenue metrics and how to create revenue metrics reports in Zuora Reporting.
FREE
15 minutes
BeginnerSelf-PacedReporting and AnalyticsEnd UserBilling & RatingZuora Billing
Orientation to Zuora University
Join this virtual class to get oriented to Zuora University.
FREE
30 minutes
BeginnerRemote ClassroomZuora UniversityEnd UserVirtual Classes
Automate Your Billing and Payments
Self-Paced: for anyone interested in automating billing and payment operations, collecting payments, and handling refunds and adjustments for their company.
FREE
40 minutes
BeginnerSelf-PacedAdministratorBillingPayments and CollectionsEnd UserPayments & ARBilling & RatingZuora Billing
Introduction to Credit and Debit Memos
Video: for anyone interested in learning how to issue a credit or refund to customers using credit and debit memos.
FREE
7 minutes
AdvancedVideoPayments and CollectionsEnd UserPayments & AR
Introduction to Invoice Item Settlement
Video: for anyone interested in learning how to use the advanced AR functionality of Invoice Item Settlement to apply payments and credits at the invoice and debit memo level.
FREE
4 min 40 sec
AdvancedVideoPayments and CollectionsEnd UserPayments & ARZuora Billing
Performance Obligation Setup in RevPro
Self-Paced: for anyone interested in learning about Performance Obligation Setup and Assignment in RevPro.
FREE
30 minutes
BeginnerSelf-PacedRevenue RecognitionBasicsE-LearningEnd UserRevProRevenue AutomationPOBZuora Revenue
Zuora Reporting: Reporting to Track Payment Method Changes
Video: for anyone interested in learning how to create a report that tracks changes made to payment methods.
FREE
3 min 27 sec
AdvancedVideoPayments and CollectionsReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Creating a TCV Report by Account Name
Video: for anyone interested in learning how to create a a TCV Report categorized by Account Name.
FREE
4 min 36 sec
AdvancedVideoFinance and AccountingReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Payment Run Report by Time Interval
Video: for anyone interested in learning how to create a report for payment runs executed within a time interval.
FREE
2 min 8 sec
AdvancedVideoPayments and CollectionsReporting and AnalyticsEnd UserZuora Billing
Zuora Reporting: Basics of MRR Reporting
Video: for anyone interested in learning about the basics of MRR reports with Zuora Reporting.
FREE
9 min 19 sec
BeginnerVideoReporting and AnalyticsEnd UserBilling & RatingZuora Billing
Basics of Amendments
Self-Paced: for sales reps, customer support reps, or anyone responsible for amending subscriptions in Zuora.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Basics of Subscriptions
Self-Paced: for sales reps, customer support reps, or anyone responsible for creating subscriptions in Zuora.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Administration Settings
Self-Paced: for Zuora administrators or anyone responsible for administering Zuora on behalf of their organization.
FREE
30 minutes
BeginnerSelf-PacedAdministratorAPIs and Platform
ZUORA BILLING 設定の基礎
マイペース学習：Billing の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
1 hour
Japanese
Zuora Billing 設定：一般的なユースケース
マイペース学習：Billing の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
1 hour
Japanese
ZUORA PAYMENTS 設定の基礎
マイペース学習：Payments の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
1 hour
Japanese
Virtual Zuora Administrator Starter Class April 6, 9:00-5:00 PST
$299
1 day
BillingVirtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}
Basics of Notifications
Self-Paced: for Zuora administrators or anyone responsible for setting up and managing notifications for their organization.
FREE
30 minutes
BeginnerSelf-PacedAdministratorBillingFinance and AccountingPayments and CollectionsEnd User
Zuora Revenue: An Introduction
Self-Paced: for anyone interested in an overview of Zuora Revenue
FREE
30 minutes
Self-PacedRevenue RecognitionZuora UniversityEnd UserRevProSelf-GuidedRevenue AutomationZuora Revenue
プロダクトカタログ設定：一般的なユースケース
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
60 minutes
Zuora Finance: An Introduction
Self-Paced: for anyone interested in learning about Zuora Finance capabilities.
FREE
1 hour
BeginnerSelf-PacedFinance and AccountingEnd UserAccounting CloseZuora Billing
Revenue Reports in Zuora
Video: for anyone interested in learning about revenue reports in Zuora
FREE
12 min 21 sec
AdvancedVideoReporting and AnalyticsEnd UserZuora Billing
Invoice Templates in Zuora
Video series: for anyone interested in an overview of invoice templates in Zuora and how to customize these templates to meet your business needs.
FREE
27 minutes
AdministratorBillingAdvancedVideoEnd UserBilling & RatingZuora Billing
Billing in the Past vs. the Future
Video: for anyone interested in learning how to use invoice dates and target dates to bill in the past vs. future.
FREE
5 min 30 sec
BillingAdvancedVideoEnd UserBilling & RatingZuora Billing
New! Introduction to Zuora's Summer Release 2019
This course provides an overview of the new features introduced in Zuora's Summer Release 2019.
FREE
30 minutes
Summer Release '19ExtensibilityZuora Billing
Zuora Collect: Collections Window
This course will provide you the new features of Zuora Collect - Collections Window and explains how these features benefit both business and end subscribers.
FREE
ExtensibilityZuora Collect
9 Keys: Price in Support of Business Goals
Self-Paced: for anyone who wants to get an introduction to the first of the 9 Keys: Price.
FREE
30 minutes
BeginnerSelf-PacedSubscription Business ConceptsPricingEnd UserPricing & PackagingZuora Billing
9 Keys: Collect to Maximize Payments
Self-Paced: for anyone who wants to get an introduction to the fourth of the 9 Keys: Collect.
FREE
30 minutes
BeginnerSelf-PacedSubscription Business ConceptsPayments and CollectionsEnd UserPayments & ARZuora Billing
9 Keys: Acquire Customers Across Multiple Channels
Self-Paced: for anyone who wants to get an introduction to the second of the 9 Keys: Acquire.
FREE
30 minutes
BeginnerSelf-PacedSubscription Business ConceptsSubscription ManagementEnd UserZuora Billing
Zuora RevPro: System-Related Setups
Self-Paced: for anyone interested in learning about system related setup in RevPro including accounting calendar, account structure, currencies and user setup.
FREE
30 minutes
Revenue RecognitionZuora Revenue
9 Keys: An Introduction
Self-Paced: for anyone who wants to get an introduction to the concept of 9 Keys.
FREE
30 minutes
BeginnerSelf-PacedSubscription Business ConceptsSubscription ManagementEnd UserZuora Billing
Callout Notifications in Zuora
Video: for anyone interested in learning how use the Callout Notification feature in Zuora.
FREE
4 minutes
AdministratorAdvancedDeveloperVideoAPIs and PlatformBilling & RatingZuora BillingEnglish
Zuora Connect: Danske Bank - Direct Debit Interface
Video: for anyone interested in learning how The Danske Bank direct debit interface upports banks in Nordics: Finland, Sweden, Denmark and Norway.
FREE
8 min 11 sec
AdvancedDeveloperConnect AppsVideoPayments and CollectionsExtensibilityZuora Marketplace
9 Keys: Bill For Accurate, Intuitive Invoices
Self-Paced: for anyone who wants to get an introduction to the third of the 9 Keys: Bill.
FREE
30 minutes
BeginnerSelf-PacedBillingSubscription Business ConceptsEnd UserBilling & RatingZuora Billing
Introduction to Accounting
Self-Paced: for those who are unfamiliar with accounting and who want to learn about basic accounting terms and core financial statements businesses use to report their financial health.
FREE
1 hour
BeginnerSelf-PacedFinance and AccountingEnd UserAccounting CloseZuora Billing
Revenue Recognition: An Introduction
Self-Paced: for anyone who wants to understand the basics of revenue recognition. Covers how revenue recognition can be different for a subscription-based business.
FREE
30 minutes
BeginnerSelf-PacedSubscription Business ConceptsEnd UserBilling & RatingZuora Billing
Zuora Finance: Basics of Integration
Self-Paced: the kinds of integration possible with Zuora and other accounting systems such as your business’s GL (general ledger) and how to export data using summary and detail integration.
FREE
30 minutes
BeginnerSelf-PacedAdministratorFinance and AccountingAccounting CloseZuora Billing
Zuora Finance: Basics of Accounting Close Process
Self-Paced: the different steps in the accounting close process, how to run a trial balance and reconcile any outstanding transactions, and how to view and export the period end balances and summaries.
FREE
45 minutes
BeginnerSelf-PacedFinance and AccountingEnd UserAccounting CloseZuora Billing
Zuora Finance: Basics of Configuration
Self-Paced: how Zuora Finance fits into the financial landscape of a subscription-based business model and gives an overview of Zuora Finance capabilities including configurations, accounting close process, and integrations. It's designed for anyone who wants to learn about Zuora Finance c
FREE
1 hour
BeginnerSelf-PacedAdministratorFinance and AccountingEnd UserAccounting CloseZuora Billing
Zuora Finance: Seven Steps to Closing an Accounting Period
Video: for anyone interested in learning about the accounting close process in Zuora.
FREE
5 minutes
BeginnerVideoFinance and AccountingEnd UserAccounting CloseZuora Billing
SSP Setup in RevPro
Self-Paced: for anyone interested in learning how to set up SSP in RevPro.
FREE
30 minutes
Revenue RecognitionZuora Revenue
Product Catalog Configuration: Adding Products, Rate Plans, and Charges
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
30 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Product Catalog Configuration: Prorating Charges
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
30 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Zuora Workflow
This course will help you get acquainted with Zuora's Workflow app and illustrate how it works with examples.
FREE
60 mins
Zuora PlatformExtensibility
Subscriber Portal
This course will help you get acquainted with Zuora's Subscriber Portal app and illustrate how it works with examples.
FREE
60 min
Extensibility
Product Catalog Configuration: Setting Up International Pricing
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
30 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Product Catalog Configuration: Aligning a Billing Period
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
30 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Product Catalog Configuration: Using Charge Models (Including Discounts)
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
45 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Training Sandbox for Zuora Billing
Not currently available
Overview of Collect Features
This course provides a brief overview of Zuora Collect features
FREE
30 minutes
ExtensibilityZuora Collect
プロダクトカタログ設定：プロダクト、料金プラン、料金プラン課金追加
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
30 minutes
プロダクトカタログ設定：課金モデルの使用（ディスカウントを含む）
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
45 minutes
プロダクトカタログ設定：請求周期の調整
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
30 minutes
ZUORA管理者設定
マイペース学習：組織に代わってZuora の管理を担当するZuora 管理者またはユーザー向け。
FREE
30 minutes
Japanese
プロダクトカタログ設定：課金の按分
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
30 minutes
プロダクトカタログ設定：国際的な価格の設定
マイペース学習：Zuoraのプロダクトカタログの設定と管理を担当するプロダクトマネージャーまたはプロダクトマーケティングマネージャー向け。
FREE
30 minutes
Creating Subscriptions vs. Amendments
Video: for anyone interested in learning about situations in which it's recommended to create a new subscription vs. adding an amendment to an existing subscription.
FREE
8 min 39 sec
AdvancedVideoSubscription ManagementEnd UserZuora Billing
Virtual Zuora Administrator Master Class April 27-28, 9:00-5:00 PDT
$699
2 days
{"zuoraProductRatePlan" : "In-Person Training Classes"}
Accounting Set-Up in Zuora
Video: for anyone interested in learning the pre-requisite set-ups required for the accounting close process.
FREE
27 minutes
BeginnerFinanceVideoFinance and AccountingEnd UserAccounting CloseZuora Billing
Zuora 概要
マイペース学習：Zuoraのビジネス価値を理解したい方向け
FREE
30 minutes
Basics of Product Catalog*
Self-Paced: for Product Managers, Marketing Managers, or anyone responsible for setting up and managing a company’s catalog of products available to customers by subscription.
FREE
30 minutes
BeginnerSelf-PacedBillingPricingEnd UserPricing & PackagingZuora Billing
Standard Zuora Architecture
Video: for anyone interested in understanding how Zuora fits into the customer's system landscape
FREE
6 min 13 sec
BeginnerDeveloperVideoAPIs and PlatformIntegrations
Revenue Recognition Models and Rules in Zuora
Video: for anyone interested in learning about Revenue Recognition Models and Rules in Zuora
FREE
7 min 41 sec
AdministratorAdvancedVideoEnd UserBilling & RatingZuora Billing
Configuring Revenue Recognition Rules in Zuora
Video: for anyone interested in learning about setting the revenue automation Start Date, assigning revenue recognition rules to rate plan charges, and Recommended Practices on assigning the right rules to rate plan charges.
FREE
10 min 20 sec
AdministratorAdvancedVideoEnd UserBilling & RatingZuora Billing
Revenue Schedules in Zuora
Video: for anyone interested in learning how to access revenue schedules, view revenue charge summary, and redistribute revenue for a line item.
FREE
11 min 47 sec
AdministratorAdvancedVideoEnd UserBilling & RatingZuora Billing
Virtual Zuora Revenue Starter Class, April 8, 9:00-5:00 PDT
Basic Zuora product knowledge recommended. For anyone interested in knowing about Zuora Revenue.
FREE
1 day
Remote ClassroomRevProVirtual ClassesZuora Revenue
Zuora-Certified Administrator 認定資格試験
認定資格テストを受ける前にZuora 管理者ラーニングパスを完了してください。
$150
3 hours
Zuora Orders: An Introduction
Self-Paced: for Zuora administrators or anyone responsible for administering Zuora on behalf of their organization.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Basics of SQL
In this course, we’ll cover how SQL is used to pull data from the database.
FREE
Data Query
Zuora Admin: Prep for Certification Exam - Available in Different Time Zones
Recommended to have completed the Zuora Admin Master Class or the Zuora Admin Learning Path
FREE
Free, 2 hrs
AdministratorBillingAdmin Master ClassVirtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}ExaminationZuora Billing
Virtual Zuora Administrator Master Class June 15-16, 9:00-5:00 CET
$699
2 days
BillingVirtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}
Basics of Billing Operations*
Self-Paced: for billing associates, analysts, managers, or anyone responsible for executing bill runs and generating invoices in Zuora.
FREE
30 minutes
BeginnerSelf-PacedBillingPricingEnd UserBilling & RatingZuora Billing
Developer Tools - Generic API Loader
Video: for anyone interested in learning how to create, update, delete any object in Zuora through easily manipulated CSV files using Generic API Loader.
FREE
16 minutes
BeginnerDeveloperConnect AppsVideoAPIs and PlatformIntegrations
Zuora Connect: Enhanced Invoice Numbering
Video: for anyone interested in how to how to automatically generate invoices with prefixes, numbers, and sequencing using Zuora's Enhanced Invoice Numbering app.
FREE
14 min 10 sec
AdministratorBillingAdvancedConnect AppsVideoEnd UserExtensibilityZuora Marketplace
Zuora Connect: Minimum Commitment Application
Video: for anyone interested in learning what is supported out of the box with Zuora's Minimum Commitment Extension App.
FREE
13 minutes
BillingAdvancedDeveloperConnect AppsVideoExtensibilityZuora Marketplace
Flexera Connector
Video series: for anyone interested in learning about tying your Zuora subscription billing settings directly to your Flexera account using Zuora’s Flexera Connector.
FREE
27 minutes
BillingAdvancedDeveloperConnect AppsVideoAPIs and PlatformIntegrationsZuora Marketplace
Zuora Central Platform Workshop: April 12, 9:00-5:00 EST
Basic Zuora product and data model knowledge recommended.
$299
1 day
Zuora PlatformBillingExtensibilityWorkflowVirtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}Custom ObjectsData Query
Basics of Payment Operations*
Self-Paced: for anyone for anyone responsible for collecting payments from customers in Zuora.
FREE
30 minutes
BeginnerSelf-PacedPayments and CollectionsEnd UserPayments & AR
Zuora Connect: Configurable Lockbox
Video series: for anyone interested in learning about automatically matching and applying check payments with Zuora’s Configurable Lockbox.
FREE
16 minutes
BeginnerDeveloperConnect AppsVideoPayments and CollectionsEnd UserExtensibilityZuora CollectZuora Marketplace
Basics of Customer Accounts*
Self-Paced: for customer representatives or anyone responsible for creating a company’s customer accounts.
FREE
15 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
Data Migration
Self-Paced: for anyone interested in migrating data from an existing system into Zuora.
FREE
30 minutes
BeginnerSelf-PacedDeveloperAPIs and PlatformIntegrations
Zuora's Object Model
Video: for developers or anyone who is interested in working with data stored in Zuora.
FREE
9 minutes
BeginnerAdministratorDeveloperVideoAPIs and PlatformEnd UserExtensibilityIntegrationsZuora Billing
Basics of Zuora's REST API
Self-Paced: for anyone looking to familiarize themselves with Zuora's REST API.
FREE
20 minutes
BeginnerSelf-PacedDeveloperAPIs and PlatformIntegrationsZuora Billing
Overview of Salesforce and Zuora CPQ
This course introduces you to the concept of configuring, pricing, and quoting for businesses and Zuora’s CPQ application.
FREE
30 minutes
Zuora CPQSelf-PacedAdministratorAdvancedSubscription ManagementQuote ManagementEnd User
Features of Zuora CPQ
This course describes CPQ solutions, advantages of Zuora CPQ, and features of Zuora Quotes and Zuora 360.
FREE
30 minutes
Zuora CPQSelf-PacedAdministratorAdvancedSubscription ManagementQuote ManagementEnd User
Zuora CPQ Setup and Configuration
This course describes the step-by-step process of installing Zuora CPQ and configuring various settings.
FREE
30 minutes
Zuora CPQSelf-PacedAdministratorAdvancedSubscription ManagementProfessional SkillsEnd User
Quoting & Advanced Functionality
This course describes how to create a quote with and without Guided Selling feature, how to create a quote , and how quote metrics are calculated in Salesforce.
FREE
30 minutes
Zuora CPQSelf-PacedAdministratorAdvancedSubscription ManagementQuote ManagementEnd User
Website Integration with Zuora
Video: for anyone interested in learning about how to integrate a website with Zuora.
FREE
8 min 39 sec
AdvancedDeveloperVideoAPIs and PlatformExtensibilityZuora Billing
Introduction to Zuora's REST APIs
Video: for anyone interested in learning about Zuora's REST API and how they can be used to send and get data from Zuora.
FREE
8 min
BeginnerDeveloperVideoAPIs and PlatformIntegrationsZuora Billing
Zuora's Payment Pages 2.0
Video: for anyone interested in leaning about implementing Payment Pages 2.0.
FREE
4 minutes
AdministratorAdvancedDeveloperVideoPayments and CollectionsAPIs and PlatformExtensibilityZuora Marketplace
Data Migration: Advanced
Video: for anyone interested in learning how to migrate existing customers into your Zuora tenant.
FREE
11 minutes
AdvancedDeveloperVideoAPIs and PlatformIntegrations
Zuora-Certified Administrator Exam**
Please complete the Zuora Administrator Learning Path before taking the certification exam.
$150
3 hours
Basics of Zuora Billing Settings
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Billing settings.
FREE
1 hour
BeginnerSelf-PacedAdministratorBillingEnd UserBilling & RatingZuora BillingEnglish
Basics of Zuora Payments Settings
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Payments settings.
FREE
1 hour
BeginnerSelf-PacedAdministratorPayments and CollectionsEnd UserPayments & ARZuora BillingEnglish
Basics of Zuora Finance Settings
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Finance settings.
FREE
45 minutes
BeginnerSelf-PacedAdministratorFinance and AccountingEnd UserAccounting CloseZuora BillingEnglish
Product Catalog Configuration: Common Use Cases
Self-Paced: for Product Managers or Product Marketing Managers responsible for configuring and managing their company’s product catalog in Zuora.
FREE
60 minutes
BeginnerSelf-PacedAdministratorPricingEnd UserPricing & Packaging
Creating Custom Fields in Zuora
Video: for anyone interested in learning about custom fields in Zuora.
FREE
8 min 39 sec
AdministratorAdvancedVideoAPIs and PlatformZuora Billing
Zuora for Salesforce: Bundling
Video: for anyone interested in learning about bundling features in Zuora for Salesforce.
FREE
9 minutes
Zuora CPQAdministratorAdvancedVideoSubscription ManagementQuote Management
Zuora for Salesforce: Rules Engine
Video: for anyone interested in learning about how the Zuora Rules Engine enables configurable validation, dynamic pricing, and automatic addition/removal of products in the quoting process
FREE
7 minutes
Zuora CPQAdministratorAdvancedVideoSubscription ManagementQuote Management
Zuora Collect: Advanced Payment Manager
This course provides a basic overview of the Zuora Collect: Advanced Payment Manager feature and how to complete a few basic tasks with this feature.
FREE
30 minutes
ExtensibilityZuora Collect
Zuora Collect: Configurable Payment Retry
This course provides an overview on the CPR feature and how to complete a few basic tasks with it.
FREE
30 minutes
ExtensibilityZuora Collect
Zuora Collect: Statement Generator
This course provides an overview of the Zuora Collect: Statement Generator feature and how to complete a few basic tasks within this feature.
FREE
30 minutes
ExtensibilityZuora Collect
Zuora Billing Settings: Common Use Cases
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Billing settings.
FREE
2 hours
Self-PacedAdministratorBillingAdvancedEnd UserBilling & RatingZuora BillingEnglish
Zuora Payments Settings: Common Use Cases
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Payments settings.
FREE
45 minutes
Self-PacedAdministratorAdvancedPayments and CollectionsEnd UserPayments & ARZuora BillingEnglish
Zuora Finance Settings: Common Use Cases
Self-Paced: for Zuora Administrators responsible for configuring and managing settings in Zuora, including Finance settings.
FREE
45 minutes
Self-PacedAdministratorAdvancedFinance and AccountingEnd UserAccounting CloseZuora BillingEnglish
The Zuora Administrator’s Checklist
Self-Paced: for Zuora administrators responsible for configuring the settings in Zuora.
FREE
45 minutes
BeginnerSelf-PacedAdministratorAPIs and Platform
Zuora Platform: Audit Trail
This course will introduce you to the Zuora Audit Trail feature.
FREE
ExtensibilityZuora BillingOther
Zuora Platform: Notifications
This course will provide an overview of Notifications and explains how to create notifications for custom events.
FREE
10 minutes
ExtensibilityZuora BillingOther
Zuora Platform: Settings API
This course will provide you the new features of Settings API and explains how these features benefit both business and end subscribers.
FREE
ExtensibilityZuora BillingOther
Zuora Platform: Custom Objects
This course will provide you the new features of Custom Objects and explains how these features benefit both business and end subscribers.
FREE
ExtensibilityZuora BillingCustom Objects
Zuora Platform: Workflow
This course provides a brief overview of Zuora's Workflow application.
FREE
120 minutes
ExtensibilityWorkflowZuora BillingZuora Collect
Zuora Platform: Data Query
This course will provide you the overview of Data Query and explains how this benefits both business and end subscribers.
FREE
ExtensibilityZuora BillingData Query
Zuora Platform: Use Case: Prepaid Drawdown
This course provides an use case that top ups the prepaid balance and recognizes the revenue instantly.
FREE
15 minutes
ExtensibilityZuora BillingOther
Zuora Platform: Events
This course will provide an overview of Events and explains how to create custom events.
FREE
15 minutes
ExtensibilityZuora BillingOther
Zuora Platform: Use Case: Fetching Custom Object Records and Creating Custom Invoice Document
This course provides an use case that notifies the customer through SMS when a new subscription is created.
FREE
20 minutes
ExtensibilityZuora BillingOther
Zuora Platform: Use Case: Creating Custom Object and Records for Vehicle Fleet Management
This course provides an use case that creates an account and subscription for vehicle fleet management and generates usage records..
FREE
15 minutes
ExtensibilityZuora BillingOther
Introduction to Liquid Language
This course explains some of the basics of liquid language that are commonly used in Zuora’s Workflow application.
FREE
30 minutes
ExtensibilityWorkflow
Zuora CPQ Class: April 22, 9:00-12:00 am CET
Basic Zuora product knowledge recommended. For anyone interested in knowing about Zuora CPQ.
FREE
1 day
Zuora Finance 設定：一般的なユースケース
マイペース学習：Finance の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
45 minutes
Zuora Payments 設定：一般的なユースケース
マイペース学習：Payments の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
45 minutes
Zuora FINANCE 設定の基礎
マイペース学習：Finance の設定を含む、Zuora の設定の実施および管理を担当するZuora 管理者向け。
FREE
45 minutes
Zuora 管理者のチェックリスト
マイペース学習：Zuora の設定の実施を担当するZuora 管理者向け。
FREE
45 minutes
Zuora RevPro: Policy-Related Setups
Self-Paced: for anyone interested in learning about policy related setup in RevPro including RC Templates, POB Templates, and SSP.
FREE
30 minutes
Revenue RecognitionZuora Revenue
Revenue Contract Grouping Setup in RevPro
Self-Paced: for end-users responsible for configuring contract grouping setups in RevPro
FREE
30 minutes
Self-PacedRevenue RecognitionE-LearningZuora UniversityEnd UserRevProSelf-GuidedRevenue AutomationZuora Revenue
Virtual Zuora Administrator Starter Class June 8, 9:00-5:00 CET
$299
1 day
BillingVirtual Classes{"zuoraProductRatePlan" : "In-Person Training Classes"}
Orders: New Features
This course explains the new features of orders.
FREE
BillingSubscription ManagementZuora UniversitySubscription BillingBilling & RatingZuora Billing
Introduction to Zuora
Self-Paced: for anyone interested in understanding the business value of Zuora.
FREE
30 minutes
BeginnerSelf-PacedAdministratorSubscription Business ConceptsSubscription ManagementEnd UserZuora Billing
プロダクトカタログの基礎*
マイペース学習：プロダクトマネージャー、マーケティングマネージャー、プロダクトマネージャまたはユーザ向け
FREE
30 minutes
顧客アカウント入門*
マイペース学習：顧客担当者や企業の顧客アカウントを作成する責任者が対象です。
FREE
15 minutes
サブスクリプション入門
マイペース学習：営業担当者、カスタマーサポート担当者、またはZuoraでサブスクリプションを作成する責任者向け
FREE
30 minutes
契約変更入門
マイペース学習：営業担当者、カスタマーサポート担当者、またはZuoraでサブスクリプションを変更する責任者向け
FREE
30 minutes
通知入門
マイペース学習：Zuora管理者、または組織で通知の設定と管理に責任を持つ人向け
FREE
30 minutes
請求オペレーション入門*
マイペース学習：請求業務の担当者、アナリスト、マネージャー、またはZuoraで請求実行や請求書作成を担当する方向け
FREE
30 minutes
回収オペレーション入門*
マイペース学習：Zuoraで顧客からの支払回収をする責任者の方向け
FREE
30 minutes
Zuora Reporting: An Introduction
Self-Paced: for anyone interested in understanding subscription metrics, how they're different from metrics used to measure traditional businesses and how Zuora data sources are used to create reports.
FREE
30 minutes
BeginnerSelf-PacedReporting and AnalyticsEnd UserZuora Billing
Zuora Finance入門
マイペース学習：Zuora Financeの機能を学びたい方向け
FREE
1 hour
Zuora Orders入門
マイペース学習：Zuora管理者、または組織の中でZuoraを管理する責任者の方向け
FREE
30 minutes
Zuora Reporting入門
マイペース学習：サブスクリプション・メトリクスの理解、従来のビジネス指標との違いやZuoraでのレポート作成に興味のある方向け
FREE
30 minutes
Zuora Product Catalog: Understanding "Default From Customer Account" and "Charge Trigger Dates"
Video: for anyone interested in learning about "Default From Customer Account" and "Charge Trigger Dates"
FREE
6 minutes
BillingAdvancedVideoEnd UserPricing & PackagingZuora Billing
Zuora Orders: Order Actions
Self-Paced: for Zuora administrators or anyone who wants to learn how Zuora’s Order Actions can be used to create new subscriptions, make changes to, or delete existing subscriptions.
FREE
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd UserZuora Billing
JPN Zuoraオブジェクトモデル
ビデオ：ZUORAのデータを業務に利用する方、開発者向け(英語)
FREE
9 minutes
JPN 標準的なZUORAアーキテクチャ
ビデオ：ZUORAが既存システムとどのようにエコシステムを構築するかを理解することに興味のある方（英語）
FREE
6 min 13 sec
Web Storefront Integration with REST API
Self-Paced: for anyone responsible for implementing Zuora within their organization.
FREE
30 minutes
BeginnerSelf-PacedDeveloperAPIs and PlatformIntegrationsZuora Billing
New Charge Models - 2020
This course explains the new charge models of Zuora and how to configure them.
FREE
BillingSubscription ManagementZuora UniversitySubscription BillingBilling & RatingZuora Billing
Zuora Implementer Learning Path
Not currently available
Creating Ramp Deals with Native Ramp feature in Zuora Billing
This course explains the new native ramp feature in Zuora UI for both subscribe/amend and orders customers.
FREE
BillingSubscription ManagementZuora UniversitySubscription BillingBilling & RatingZuora Billing
Orders Harmonization
This course explains the orders feature, orders harmonization, and the impact of various tasks for subscribe/amend customers moving to orders.
FREE
BillingSubscription ManagementZuora UniversitySubscription BillingBilling & RatingZuora Billing
Zuora Analytics
In this course, we’ll cover how Zuora Analytics can help businesses understand and grow their business with the help of better subscription metrics analysis.
FREE
BillingSubscription ManagementZuora UniversitySubscription BillingBilling & RatingZuora Billing